Reserve Online Terms & Conditions

Reserve Online Terms & Conditions

In reserving a vehicle, the Customer (“You”) agree to pay a Reservation Fee by Credit or Debit Card which enables us to remove the vehicle from sale to the general public and hold the vehicle for a limited period to allow You to enter into an agreement to buy the vehicle.

In reserving a vehicle, we will remove the vehicle from sale for a period of 48 hours. Within 48 hours of the Reservation being confirmed as paid, You will have exclusive rights to conclude the purchase and enter into an agreement to purchase the vehicle from Us.

Reserving the vehicle does not enter You into a contract to purchase the vehicle, You will not be committed to buy the vehicle until you have signed an agreement.

If You have not agreed to purchase the Vehicle within 48 hours of reservation, We reserve the right to make the Vehicle available for sale to the general public again and will refund You the Reservation Fee back to the original credit or debit card used to make the initial Reservation.

The Reservation Fee is not a deposit and shall not constitute a contract for the sale or purchase of a vehicle. However, if You decide to purchase the Vehicle, You agree that we will retain the Reservation Fee as part payment towards the purchase price of the Vehicle.

If You wish to cancel the Reservation, we will refund the Reservation Fee minus the transaction fee of:

  • Standard UK cards (most cards including American Express) - 1.5% + £0.20
  • Premium UK cards (commercial Visa/Mastercard) - 1.9% + £0.20
  • European cards - 2.5% + £0.20
  • International cards issued outside of the UK and Europe - 3.25% + £0.20

Refunds may take up to 10 days to appear on your credit or debit card statement.

We may cancel the reservation for whatever reason whereupon we will refund the whole Reservation Fee.

Whilst we aim to ensure our website is up to date, there may be instances where a car has sold in the dealership. If this does happen, we will refund the whole reservation fee.

This Agreement will be subject to English Courts.

Nothing in these terms and conditions will affect or limit the statutory rights of the customer.