Service Quality Specialist
Benefits with the role
- Private Medical Insurance
- Health cash plan – Claim back medical costs
- Rewards platform – Gym & high street discounts
- 25 Days Holiday (plus Bank Holidays)
- Contributory Pension Scheme
- Regular Pay Reviews
- Life Assurance
- Servicing, Parts and Accessories Discounts
- Employee Assistance Programme
- Staff Referral Scheme
- Learning and Development
- Enhanced Family Leave
- Volunteering Opportunities
- Onsite Parking
Our Porsche workshop in Newport is looking for a Service Quality Specialist to join our team and take ownership of quality control in the workshop.
This role would suit an experienced Vehicle Technician who is looking to make their next move in the automotive industry and wants a new challenge. Alternatively, if you have an in-depth understanding of quality control specifically in automotive vehicles, we would like to hear from you.
An important part of this role also includes overseeing Warranty admissions and ensuring they meet Porsche regulations, so a clear understanding of motor industry practices is essential.
Essential Skills:
- NVQ Level 3 or equivalent experience in the motor industry is essential
- Vehicle quality control experience would be very beneficial
- Knowledge of warranty procedures and workshop systems
- Experience in an official manufacture would be beneficial
- Full UK Driving Licence
We are looking for someone personable, with fantastic communication skills and the ability to drive a team forward. You should strive for operational excellence, be well organised and be able to demonstrate a strong attention to detail.
Our customers are as passionate about the Porsche brand as we are, so if you have the experience and enthusiasm to take on a new challenge we are looking for, we would be interested to hear from you.
We are happy to discuss your earning potential in relation to your experience and answer any questions you have about the role. Feel free to get in touch with us to find out more, or send us your application today.
Working at Porsche Centre Newport
Explore locationPorsche Centre Newport is located on Lakeside Drive, just off the A48, and can be easily accessed from Junction 28 of the M4 motorway.
Our Centre has relocated from our location in Cardiff, which was open for over 20 years. Dick Lovett have been pleased to sell and service Porsche models to customers in Wales since 2003, and we are excited for the new opportunities that will come with the move.
Working in the Service team
Explore teamWorking in the Service Team means that no two days are ever the same. As a member of our Service Team, whether you are front of house, assisting customers with their service enquiries, or behind the scenes assessing a vehicle's safety, you will be responsible for ensuring that our customers receive the very best customer service long after they’ve purchased their car or motorcycle from us.


