Warranty Administrator

Benefits with the role
  • Generous holiday allowance of 25 days plus 8 Bank Holidays
  • Excellent training opportunities to enhance your skills and career growth
  • 5-day working week on a rota basis
  • Contributory pension scheme
  • Life assurance coverage
  • Private healthcare benefits after qualifying period
  • Staff referral fee for recommending talented individuals
  • Employee Assistance Programme for personal support

Porsche Centre Bristol, part of one of the leading family-owned motor dealer groups in the South West, is seeking an experienced Warranty Administrator to join our dynamic team. As a Warranty Administrator, you will play a crucial role in supporting the daily operations of our Service department. This is an exciting opportunity to work with a busy and successful aftersales department, ensuring that all administrative tasks are handled efficiently, accurately, and proactively.

Key Responsibilities:

  • Accurately invoicing repair orders to ensure prompt payment processing
  • Handling warranty and servicing invoicing, with the support of our Service Quality Team
  • Performing various administrative duties associated with the service process
  • Preparing job packs in advance of customer visits

Desired Skills:

  • At least 2 years of experience in an administrative role or in a similar position within the automotive industry is preferred
  • Understanding of vehicle operations and experience with vehicle warranty claims is highly advantageous
  • Strong organizational skills with the ability to manage multiple tasks effectively
  • Excellent communication skills, with both colleagues and customers
  • Reliable, hardworking, and enthusiastic approach to work

If you are seeking a new challenge and wish to contribute to a prestigious brand's success, we would love to hear from you today. This is your chance to become an integral part of our team and grow within this role. Don't miss out on this fantastic opportunity to work with one of the world's most iconic brands.

If you have previous experience within the service side of the Motor Trade and enjoy working within an aftersales office, this is the perfect opportunity for you! To apply, please submit your application today and include your up-to-date CV. We appreciate your interest in joining our team and will contact shortlisted candidates for further discussions.

Porsche Centre Bristol is an equal opportunity employer committed to promoting diversity and inclusion within the workplace.

Working at Porsche Centre Bristol
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Our Porsche Centre in Bristol opened in 2003 and has seen new models emerge to the market, including the all-electric Porsche Taycan. Porsche celebrated their 75th anniversary in 2023, and Dick Lovett has been representing the brand for over 50 years. Our staff are as passionate about the brand as our customers are, and strive to deliver excellent customer service.

Porsche Centre Bristol is located a short distance from the M5 motorway at Junction 17 and is commutable from Bristol City Centre and surrounding areas in the South West of England.

Working in the Service team
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Working in the Service Team means that no two days are ever the same. As a member of our Service Team, whether you are front of house, assisting customers with their service enquiries, or behind the scenes assessing a vehicle's safety, you will be responsible for ensuring that our customers receive the very best customer service long after they’ve purchased their car or motorcycle from us.

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Warranty Administrator

Department Service
Closing Date 26th July 2024
Contract Permanent
Salary Competitive
Location Porsche Centre Bristol
Careers | Jack Illes | Service
I go to work with a smile and leave with a smile due to the bond and close-knit group that I work with.

Jack Illes

Apprentice Service Advisor