Parts Advisor
Benefits with the role
- 25 Days Holiday (plus Bank Holidays)
- Contributory Pension Scheme
- Private Medical Insurance
- Regular Pay Reviews
- Life Assurance
- Servicing, Parts and Accessories Discounts
- Employee Assistance Programme
- Staff Referral Scheme
- Learning and Development
- Enhanced Family Leave
- Volunteering Opportunities
Our Jaguar Land Rover dealership in Melksham is looking for a Parts Advisor to join our customer-centric team and contribute to the success of the dealership. If you have experience of working in the automotive industry as a Parts Advisor, we can provide excellent training to develop your skillset.
The ideal candidate will possess the desire to learn, a passion for cars and be a great communicator with both customers and colleagues. We are looking for a highly organised individual who appreciates that detail is everything and embraces the values of both the Dick Lovett Group, and Jaguar Land Rover.
Key responsibilities:
- Ensuring all customers are dealt with promptly and courteously.
- Ensuring all parts are correctly checked against delivery notes, that they are binned accordingly and that all orders are checked before delivery note is signed.
- Ensuring phones are answered quickly and professionally.
- Ensuring that the Service Department requirements are dealt with accurately and information is passed on as comprehensively as possible.
- Assisting in stock checks and van deliveries where required.
- Packing and loading Parts correctly
Essential Qualifications:
- Experience of working in a Parts department in a franchised dealership
- Knowledge of Microsoft Office, Excel and Kerridge
The successful candidate will be assisting with all aspects of running the Parts Department including being a primary contact on the phones to a busy trade business, working through repair procedures and identifying correct parts needed for technicians, receiving and binning parts deliveries, maintaining the department's cleanliness and assisting in van deliveries when required.
If you are looking to progress as a Parts Advisor and want to expand your knowledge of new models as they emerge, joining an official manufacturer is the best way to develop. You will receive full manufacturer training and future proof your career for new technologies as they emerge into the car industry.
We are happy to discuss your earning potential in relation to your experience and answer any questions you have about the role. Feel free to get in touch with us to find out more, or send us your application today.
Working at Jaguar Melksham
Explore locationIn 2017, we opened our doors to our first Jaguar Land Rover dealership. With large new and used car showrooms and a drive-in service centre, the facility was created with customers in mind with a warm, modern design, featuring a barista bar and lounge style waiting areas. Along with a 21-bay workshop, we are able to provide a sales and aftersales experience befitting of this fine British marque.
Our Jaguar Land Rover dealership is located off the A350, which joins the M4 motorway at Junction 17, and is easily commutable from Chippenham, Bath, Trowbridge, and Westbury.
Working in the Parts team
Explore teamJoining our Parts Team presents an exciting opportunity for individuals who prioritise customer service and strive for excellence in their work.
As a valued member of our Team, you will play a crucial role in delivering exceptional service to our retail customers, Trade customers, and Workshop Technicians. Your commitment to ensuring the availability of parts will be instrumental in achieving "first-time" fixes for as many customers as possible.
Parts Advisor
