Parts Advisor

Benefits with the role
  • 25 Days Holiday (plus Bank Holidays)
  • Contributory Pension Scheme
  • Private Medical Insurance
  • Regular Pay Reviews
  • Life Assurance
  • Servicing, Parts and Accessories Discounts
  • Employee Assistance Programme
  • Staff Referral Scheme
  • Learning and Development
  • Enhanced Family Leave
  • Volunteering Opportunities

Are you a driven and ambitious individual, looking to join one of the top performing BMW Parts departments within the UK?

Would you like to play a vital role within Dick Lovett’s flagship BMW Trade Centre by joining our Team and assisting with the day-to-day operations of the BMW Parts Department?

Do you have previous dealership experience and want to enhance your skills and development with a prestige brand?

If you have answered with a resounding “YES” then we could have the perfect opportunity for you!

Our BMW dealership in Swindon is looking for a Parts Advisor to join our customer-centric team and contribute to the success of the dealership. If you have experience of working in the automotive industry as a Parts Advisor, we can provide excellent training to develop your skillset.

The ideal candidate will possess the desire to learn, a passion for cars and be a great communicator with both customers and colleagues. We are looking for a highly organised individual who appreciates that detail is everything and embraces the values of both the Dick Lovett Group, BMW and MINI.

Key responsibilities:

  • Ensuring all customers are dealt with promptly and courteously.
  • Ensuring all parts are correctly checked against delivery notes, that they are binned accordingly and that all orders are checked before delivery note is signed.
  • Ensuring phones are answered quickly and professionally.
  • Ensuring that the Service Department requirements are dealt with accurately and information is passed on as comprehensively as possible.
  • Assisting in stock checks and van deliveries where required.
  • Packing and loading Parts correctly

Essential Qualifications:

  • Experience of working in a Parts department in a franchised dealership
  • Knowledge of Microsoft Office, Excel and Kerridge

The successful candidate will be assisting with all aspects of running the Parts Department including being a primary contact on the phones to a busy trade business, working through repair procedures and identifying correct parts needed for technicians, receiving and binning parts deliveries, maintaining the department's cleanliness and assisting in van deliveries when required.

If you are looking to progress as a Parts Advisor and want to expand your knowledge of new models as they emerge, joining an official manufacturer is the best way to develop. You will receive full manufacturer training and future proof your career for new technologies as they emerge into the car industry.

We are happy to discuss your earning potential in relation to your experience and answer any questions you have about the role. Feel free to get in touch with us to find out more, or send us your application today.

Working at BMW Swindon
Explore location

BMW Swindon is located in Rushey Park and accessible from the A3102 in Swindon. The closest Motorway Junction is Junction 16 of the M4 and the dealership is commutable from Chippenham, Cricklade, Malmsbury, and Farringdon.

After becoming an official BMW partner in 1968, Dick Lovett has the longest standing relationship with BMW in the UK. Dick Lovett is widely known in the Swindon area where we have seven Dick Lovett dealerships and facilities, and a strong reputation as a family-owned and run company.

Working in the Parts team
Explore team

Joining our Parts Team presents an exciting opportunity for individuals who prioritise customer service and strive for excellence in their work.

As a valued member of our Team, you will play a crucial role in delivering exceptional service to our retail customers, Trade customers, and Workshop Technicians. Your commitment to ensuring the availability of parts will be instrumental in achieving "first-time" fixes for as many customers as possible.

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Parts Advisor

Department Parts
Closing Date 31st May 2024
Contract Permanent
Salary Competitive
Location Dick Lovett BMW Swindon
Careers | Joseph Jenkins | Parts
The combined years of BMW Bristol Parts experience is over 160 years, which shows the loyalty and commitment our staff have working for the Dick Lovett Group.

Joseph Jenkins

Parts Manager