Benefits with the role
  • 25 Days Holiday (plus Bank Holidays)
  • ­Contributory Pension Scheme
  • Private Medical Insurance
  • Regular Pay Reviews
  • Life Assurance
  • Servicing, Parts and Accessories Discounts
  • Employee Assistance Programme
  • Staff Referral Scheme
  • Learning and Development
  • Enhanced Family Leave
  • Volunteering Opportunities

Our BMW dealership in Bristol are looking to appoint an outgoing Receptionist with a can-do attitude to greet and host customers visiting the Dealership. You will assist a variety of customers, both in person and over the phone, who will be enquiring in reference to Sales, Service and Parts.

At BMW Bristol, we pride ourselves on delivering an exceptional service to customers and work closely as a team to ensure we are delivering a first-class experience. If you would like to be part of our team and contribute to our success, we would like to hear from you.

Key Responsibilities:

  • To answer the telephone politely and efficiently.
  • To deal with enquiries, taking messages or redirecting calls as appropriate.
  • To provide a friendly and helpful reception experience at all times.
  • Greet customers, notify the Sales, Service or Parts departments of their arrival, and maintain a high standard of professionalism at all times.
  • To assist in any other administrative or stocking duties as required.
  • To ensure displays and refreshment areas are kept clean, fully stocked and orderly.

Essential Criteria:

  • Experience of working in a retail or hospitality environment in a customer facing role for at least one year.
  • Confident, professional, smart in appearance.
  • Basic IT and computer systems experience would be beneficial to this role.

If you have the experience we are looking for, and are a friendly and positive person, this is a fantastic opportunity to join our team. If you are excited by this role and the prospect of joining the welcoming and successful team at Dick Lovett Group, please send us your CV and Cover Letter today.

Working at BMW Bristol
Explore location

Dick Lovett has been representing BMW for over 50 years and opened its Bristol location in 1997. As the largest dealership on the Bristol campus, BMW is also one of the most well-known by customers in the local area. We have team members who commute from around the South West to work in Bristol from Thornbury, Almondsbury, Bristol City Centre and Portbury.

The team works hard to provide a first-class service to both sales and aftersales customers. BMW Bristol is situated in Laurel Court just off the A4018, easily accessible from Junction 17 of the M5 motorway.

Working in the Customer Reception Team team
Explore team

Being a part of the Customer Reception Team offers an exciting opportunity for those who are dedicated to delivering a personalised service to our valued customers.

As a member of our Team, your passion for delivering a personalised experience will shine through. Whether it's welcoming our customers, addressing their enquiries, or assisting them with their needs, you will play an important role in creating memorable and positive experiences.

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Department Customer Reception Team
Closing Date 28th June 2024
Contract Permanent
Salary Competitive
Location Dick Lovett BMW Bristol
Careers | Marianne Vitti | Customer Reception Team
Reception are the 'heart' of every business and must know a small amount about a great deal of things to be able to help our customers efficiently.

Marianne Vitti

BMW/MINI Group Reception Manager