Parts Advisor

Benefits with the role
  • OTE £29,700
  • 25 Days Holiday (plus Bank Holidays)
  • ­Contributory Pension Scheme
  • Private Medical Insurance
  • Regular Pay Reviews
  • Life Assurance
  • Servicing, Parts and Accessories Discounts
  • Employee Assistance Programme
  • Staff Referral Scheme
  • Learning and Development
  • Enhanced Family Leave
  • Volunteering Opportunities

Are you a driven and ambitious individual, looking to join one of the Top performing BMW & Mini Parts departments within the UK?

Would you like to play a vital role within Dick Lovett’s flagship BMW & Mini Trade Centre by joining our Team and assisting with the day-to-day operations of the BMW & Mini Parts Department?

Do you have previous dealership experience and want to enhance your skills and development with a prestige brand?

If you have answered with a resounding “YES” then we could have the perfect opportunity for you!

Our BMW and MINI dealerships in Bristol are looking for a Parts Advisor to join our customer-centric team and contribute to the success of the dealership. If you have experience of working in the automotive industry as a Parts Advisor, we can provide excellent training to develop your skillset.

The ideal candidate will possess the desire to learn, a passion for cars and be a great communicator with both customers and colleagues. We are looking for a highly organised individual who appreciates that detail is everything and embraces the values of both the Dick Lovett Group, BMW and MINI.

Key responsibilities:

  • Ensuring all customers are dealt with promptly and courteously.
  • Ensuring all parts are correctly checked against delivery notes, that they are binned accordingly and that all orders are checked before delivery note is signed.
  • Ensuring phones are answered quickly and professionally.
  • Ensuring that the Service Department requirements are dealt with accurately and information is passed on as comprehensively as possible.
  • Assisting in stock checks and van deliveries where required.
  • Packing and loading Parts correctly

Essential Qualifications:

  • Experience of working in a Parts department in a franchised dealership
  • Knowledge of Microsoft Office, Excel and Kerridge

The successful candidate will be assisting with all aspects of running the Parts Department including being a primary contact on the phones to a busy trade business, working through repair procedures and identifying correct parts needed for technicians, receiving and binning parts deliveries, maintaining the department's cleanliness and assisting in van deliveries when required.

If you are looking to progress as a Parts Advisor and want to expand your knowledge of new models as they emerge, joining an official manufacturer is the best way to develop. You will receive full manufacturer training and future proof your career for new technologies as they emerge into the car industry.

We are happy to discuss your earning potential in relation to your experience and answer any questions you have about the role. Feel free to get in touch with us to find out more, or send us your application today.

Working at BMW Bristol
Explore location

Dick Lovett has been representing BMW for over 50 years and opened its Bristol location in 1997. As the largest dealership on the Bristol campus, BMW is also one of the most well-known by customers in the local area. We have team members who commute from around the South West to work in Bristol from Thornbury, Almondsbury, Bristol City Centre and Portbury.

The team works hard to provide a first-class service to both sales and aftersales customers. BMW Bristol is situated in Laurel Court just off the A4018, easily accessible from Junction 17 of the M5 motorway.

Working in the Parts team
Explore team

Joining our Parts Team presents an exciting opportunity for individuals who prioritise customer service and strive for excellence in their work.

As a valued member of our Team, you will play a crucial role in delivering exceptional service to our retail customers, Trade customers, and Workshop Technicians. Your commitment to ensuring the availability of parts will be instrumental in achieving "first-time" fixes for as many customers as possible.

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Parts Advisor

Department Parts
Closing Date 28th June 2024
Contract Permanent
Salary £25.5k to £27k per year
Location Dick Lovett BMW Bristol
Careers | Joseph Jenkins | Parts
The combined years of BMW Bristol Parts experience is over 160 years, which shows the loyalty and commitment our staff have working for the Dick Lovett Group.

Joseph Jenkins

Parts Manager