Parts Advisor

Benefits with the role
  • OTE £27,000
  • 25 Days Holiday (plus Bank Holidays)
  • ­Contributory Pension Scheme
  • Private Medical Insurance
  • Regular Pay Reviews
  • Life Assurance
  • Servicing, Parts and Accessories Discounts
  • Employee Assistance Programme
  • Staff Referral Scheme
  • Learning and Development
  • Enhanced Family Leave
  • Volunteering Opportunities

Our Aston Martin dealership in Bristol is looking for a Parts Advisor to join our customer-centric team and contribute to the success of the dealership. If you have experience of working in the automotive industry as a Parts Advisor, we can provide excellent training to develop your skillset.

The ideal candidate will possess the desire to learn, a passion for cars and be a great communicator with both customers and colleagues. We are looking for a highly organised individual who appreciates that detail is everything and embraces the values of both the Dick Lovett Group and Aston Martin.

Key responsibilities:

  • Ensuring all customers are dealt with promptly and courteously.
  • Ensuring all parts are correctly checked against delivery notes, that they are binned accordingly and that all orders are checked before delivery note is signed.
  • Ensuring phones are answered quickly and professionally.
  • Ensuring that the Service Department requirements are dealt with accurately and information is passed on as comprehensively as possible.
  • Assisting in stock checks and van deliveries where required.
  • Packing and loading Parts correctly

Essential Qualifications:

  • Experience of working in a Parts department in a franchised dealership
  • Knowledge of Microsoft Office, Excel and Kerridge

The successful candidate will be assisting with all aspects of running the Parts Department including being a primary contact on the phones to a busy trade business, working through repair procedures and identifying correct parts needed for technicians, receiving and binning parts deliveries, maintaining the department's cleanliness and assisting in van deliveries when required.

If you are looking to progress as a Parts Advisor and want to expand your knowledge of new models as they emerge, joining an official manufacturer is the best way to develop. You will receive full manufacturer training and future proof your career for new technologies as they emerge into the car industry.

We are happy to discuss your earning potential in relation to your experience and answer any questions you have about the role. Feel free to get in touch with us to find out more, or send us your application today.

Working at Aston Martin Bristol
Explore location

In 2016, on Dick Lovett’s 50th anniversary, we opened our first Aston Martin dealership in Bristol. The facility is easily accessible from the M5 Motorway by exiting at Junction 17 and following the A4018 to the Dick Lovett campus at Laurel Court. Bristol is the closest Aston Martin dealership to Wales out of the 16 dealerships in the UK.

The purpose-built state-of-the-art facility set a new benchmark for Aston Martin showrooms when it opened. The brand promotes a performance-driven culture which is evident in the beautiful surroundings the team members work in. With a 25-car luxurious showroom for both new and pre-owned sports cars, and a 10-bay workshop dedicated to servicing and repairs, our Aston Martin dealership aims to make the experience of owning an Aston Martin as easy and enjoyable as possible.

Working in the Parts team
Explore team

Joining our Parts Team presents an exciting opportunity for individuals who prioritise customer service and strive for excellence in their work.

As a valued member of our Team, you will play a crucial role in delivering exceptional service to our retail customers, Trade customers, and Workshop Technicians. Your commitment to ensuring the availability of parts will be instrumental in achieving "first-time" fixes for as many customers as possible.

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Parts Advisor

Department Parts
Closing Date 15th March 2024
Contract Permanent
Salary £23k to £27k per year
Location Aston Martin Bristol
Careers | Joseph Jenkins | Parts
The combined years of BMW Bristol Parts experience is over 160 years, which shows the loyalty and commitment our staff have working for the Dick Lovett Group.

Joseph Jenkins

Parts Manager