Our people are what make our businesses successful. It is for this reason that we have a dedicated Personnel Department whose responsibility it is to ensure that we’re delivering on our mission statement of ‘Customer Satisfaction through Staff Satisfaction’.
Supporting, protecting, developing, and caring for our teams
The Dick Lovett Personnel Team is not like a traditional HR Department. Our Personnel Advisors go above and beyond to ensure everyone feels celebrated during the highest points of their lives and careers, and supported during their lower moments.
No two days are ever the same in our Personnel Department and their importance to the success of the business cannot be overstated. This is why our Head of Personnel is a permanent member of the Company’s Management Board, ensuring that our people are always at the heart of any business decision that we make.
A major area of focus for our Personnel Team is the learning and development of our people. As our most important ‘asset’, we want to make sure that everyone in our business has the opportunity to maximise their potential, and ultimately lead a very satisfying and fulfilling career with Dick Lovett.
Key responsibilities
Our Personnel Team has a range of responsibilities including:
Recruitment for all of our dealerships
Running our P.R.I.D.E and induction courses for all new employees (Personal Role In Delivering Excellence)
Managing the company payroll
Conducting investigations, disciplinaries, and performance meetings
Preparing contracts
Personal support to employees
Managing the staff benefits packages
Collating reviews
Salary review and gender pay gap reports
For me, it is all about the people I work with. Our roles are extremely rewarding but can also be challenging at times, knowing that I work within a team that support and respect each other is extremely important to me.
Joanne Francis
Personnel Manager
What we expect from our team members
To join the Personnel Department as a Personnel Advisor, you must have completed your CIPD to at least Level 5. Other key skills which benefit someone working in a Personnel role are:
Strong communication skills
Excellent listener
Empathetic
Computer literate
Flexible and objective approach
A keen eye for detail
A friendly and approachable personality
The core value we look for is that you want to do the best for our staff, so that they can in turn do the best for our customers.
No open vacancies on this team currently
Get notified when roles become available
Career path and progression
If you are interested in pursuing a career in Personnel or Human Resources, here's an example of a typical career path at Dick Lovett:
In this role, you will be learning how a busy Personnel function works by supporting the administrative processes.
We have over 900 team members at Dick Lovett, and the Personnel team ensures we have up to date details for all of them. This could include their training records, review forms, personal information, and also any significant life events that they might be going through. As you can imagine, this involves a lot of data processing and paperwork.
By joining the team as a Trainee Administrator, you will gain an understanding of the importance of being organised, diligent, and professional to ensure all of our team members are looked after.
The Personnel Administrators co-ordinate all employee administration for the whole of Dick Lovett.
The Administrative team works with the Personnel Advisors to ensure all paperwork is up to date for employees. This includes working with the Payroll team to ensure the monthly salaries are correct with regards to bonus, sickness, and holidays. The Administrators also work hard to help coordinate the Training, Recruitment, and Onboarding functions.
Alongside all of the day-to-day tasks, the Administrators also help with any staff enquiries and are an important point of call for Dick Lovett employees.
As a Trainee Personnel Advisor, you will provide support and assistance to the Personnel Advisors in the day-to-day execution of their responsibilities. This may include tasks such as employee paperwork, taking notes in meetings, and general reporting.
This role will provide you with valuable insights and skills necessary to progress towards becoming a Personnel Advisor.
If you are working towards or have recently acquired your CIPD Level 3, working in our Personnel team would be a fantastic place to get real-world experience as a Trainee Personnel Advisor.
As a Personnel Advisor, your responsibilities will involve making informed decisions, drawing from previous experiences and developed thought processes, to deliver an exceptional Personnel service to our valued employees.
We look for CIPD Level 5 qualifications for our Personnel Advisor roles.
You will work alongside our dealerships to ensure employees and managers are supported and co-ordinate personnel-related meetings for staff. Part of this role also includes ensuring all team members feel that they can come to you for unbiased advice when they need to.
As a Senior Personnel Advisor, your role is to oversee the most important parts of the Personnel function. You will be carrying out high-level personnel meetings, sometimes liaising with the management board to ensure our policies and procedures are relevant and accurate.
You will establish strong working relationships with our Managers and team members, to ensure we are supporting them during the highest and lowest moments of their personal and professional lives.
Your attention to detail and commitment to delivering a consistent and fair outcome will be crucial in achieving our goal of customer satisfaction through staff satisfaction.
As a Personnel Manager, you will play a crucial role in guiding the overall Personnel strategy while providing support and assistance to the team.
Your primary responsibility will be to ensure the consistency, accuracy, and compliance of all staff-related internal communications with the relevant rules and regulations. Additionally, you will oversee the planning and execution of new policies, monitor their effectiveness, and make data-driven decisions to ensure we are operating as a business with our team members in mind.
Your leadership and strategic guidance will be instrumental in driving the success of our Personnel initiatives and maintaining strong integrity as a Group.
Join the Dick Lovett Personnel Team
If you like what you have read and want to apply for one of our Personnel positions, you can view all of the relevant job vacancies we have available above or sign up to our Job Alerts service to be notified when a vacancy becomes available.
Whether you're just starting out on your journey as a Trainee Personnel Advisor or can bring valuable experience as a seasoned Personnel Advisor to the team, joining Dick Lovett will provide you with the chance to make a significant impact on our people. We are committed to fostering professional growth and personal development, not only for the employees around the Group, but also for our Personnel team.
Explore the rewarding Personnel roles available at Dick Lovett and begin a fulfilling career in the exciting field of Personnel.
We use cookies to give you the best possible experience of our website, to personalise content and ads, provide social media features, and analyse our traffic. By clicking 'Accept Cookies', you consent to the storing and usage of cookies on your device. You can customise your preferences by selecting ‘Manage Choices’. For more information about how we use cookies and handle your data, please refer to our Cookie Policy and Privacy Policy. By using this website you agree to our Terms and Conditions.
Manage Choices
Decline CookiesAccept Cookies
Our cookies
We use cookies to improve your experience on our website and to show you personalised content. You can allow all or manage them individually.
You can find out more on our cookie policy page at any time.
