Parts roles at Dick Lovett


Parts Advisor, Automotive Parts, Parts Trainee, Parts Driver

Our Parts Teams provide exceptional service to our customers and Aftersales teams.

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The parts that make up a career

Our Parts Departments are a vital part of our wider Aftersales Teams. They make sure that there is excellent availability of parts so that we can deliver ‘first-time’ fixes for as many customers as possible, thus helping to deliver great customer satisfaction.

Parts   Careers 1

Parts Department

Key responsibilities

The activities our Parts teams carry out include:

  • Supply the parts needed for repair and maintenance jobs in the workshop
  • Help ‘front-of-house’ retail and Trade customers find the parts they need
  • Provide an efficient service to our Trade customers 
  • Take orders via email and telephone
  • Process orders quickly and arrange deliveries via our Parts vans
  • Maintain regular contact with the Manufacturers to stay up-to-date with any changes in availability
  • Showroom displays
Careers | Joseph Jenkins | Parts
The combined years of BMW Bristol Parts experience is over 160 years, which shows the loyalty and commitment our staff have working for the Dick Lovett Group.

Joseph Jenkins

Parts Manager

What we expect from our team members

The key skills for anyone wishing to join our Parts Departments are: 

  • Strong communication skills 
  • A positive ‘can-do’ attitude 
  • Good attention-to-detail 
  • Computer literate 
  • A good team player 
  • A desire to deliver a great customer experience  

This role requires an understanding of the parts and systems used in vehicles, and the ability to communicate effectively with Vehicle Technicians, Service Advisors, and customers, to ensure timely and accurate parts fulfilment.

Career path and progression

There is a clear career pathway in Parts which starts as a Trainee Parts Advisor, then progresses to a Parts Advisor when you have mastered the skills it takes to work unaccompanied. We also have Parts Supervisor and Parts Managers who have developed even further in their careers with Dick Lovett. 

We are committed to future-proofing our team, so we offer Apprenticeships in the Parts Department.  The Parts team work with Technicians, Service Advisors and directly with customers, so joining as an Apprentice is a brilliant way to develop your knowledge and communication skills.

In this role, you will learn how to deliver excellent service not only to ‘front-of-house’ retail customers, but also to our Trade customers and Workshop Technicians. This is a fantastic opportunity to build on your organisational skills, develop an understanding of the automotive industry, and grow with us. 

Parts Advisor Apprenticeships last for 2 years and you will finish with an NVQ Level 3 Qualification. During the Apprenticeship, you will work on-site at one of our dealerships and attend block training at college.

Join the Dick Lovett Parts Team

If you would like to find out which dealerships are looking for team members to join them in Parts, you can sign up to our Job Alerts service to be notified of new positions as they arise.

The team in action