21 May 2019
Service review
I have been looked after totally from the minute I walked in. It is very clear that pleasing the customer is very important and that made a huge difference to me on where to buy my new car
Mr Michael Parry
Bristol
BMW Servicing
Based on 1,358 reviews
21 May 2019
Customer care the way it should be.
Lewis Newport was very helpful and a pleasure to deal with. He was new to his job and really looked after us. His managers and even the dealership principle helped us and thanked us for our business. The receptionist made us tea on arrival, which...
Mr Mark Nobbs
Bristol
21 May 2019
Service review
Very attentive and great customer care.
Mr Tony Evans
Bristol
20 May 2019
Excellent customer service
Our salesman Samsha, was attentive to our needs. We had recently purchased a used car from another dealer and had received shocking customer service. Samsha was aware of this and made our buying experience very simple and very positive. He brought...
Mr Matthew Mayo
Swindon
20 May 2019
Service review
Excellent sales support,advice and knowledge of the car gave us confidence in making the ideal purchase to meet our requirements. Tracy was brilliant in her patience and positive support in fully answering our questions etc.
Please pass on our th...
Mr Paul Keates
Bristol
20 May 2019
Service review
Very professional, and efficient.
Mr Stephen Toth
Bristol
20 May 2019
Service review
very professional , not pushy - nothing was too much trouble- excellent
Mr Neville Holloway
Bristol
19 May 2019
Good customer service.
We found Chris Young our salesman to be very helpful indeed and all the service provided was very good. They were very helpful keeping the car for us for 3 weeks while went on holiday. It was a nice experience being shown the car in and driving it...
Mr Desmond Smith
Swindon
19 May 2019
Professional and approachable
The sales guy was exceptionally friendly and approachable and listened to my requirements and fulfilled them exactly, all the while remaining professional and knowledgeable
Mrs Deborah Millward
Bristol
19 May 2019
Exremely helpful!
Very good service and extremely happy to help with any car viewings and test drives
Mr Samual Phipps
Swindon
19 May 2019
Service review
If I could give 6 stars I would as Jack provided the very best service throughout the whole transaction and is a credit and a testament to Dick Lovett - so fantastic advocates for the Mini brand.
Mr Philip Seal
Bristol
19 May 2019
A very attentive service. Hope after service will be similar
Helpful when seeking information on electric vehicles. Good to be able to test drive at leisure. Lots of information to help make a decision .
Mrs Karen Moore
Bristol