At Dick Lovett, we constantly promote excellent customer service throughout all of our dealerships, actively encouraging everyone within our teams to go that extra mile and delight all of our customers.
Every team member at Dick Lovett attends our 'PRIDE' induction course (Personal Role in Delivering Excellence), whereby the principles that guide our business are shared and discussed to empower everyone within our business to deliver outstanding levels of customer service and deliver our motto of 'right first time'.
We are passionate about our personalised approach and believe it separates us from all other competitors. We are also committed to constantly improving the way we assist our customers and value feedback greatly to allow us to do so.
If you would like to comment on the service you have received from Dick Lovett, please feel free to contact our Managing Director, Lynn Campbell, by completing the form below.
Your feedback will be emailed directly to Lynn, who will respond to you personally as soon as he can.